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Nxtera Unveils Next Generation Compliance Assurance Automation Platform

Posted 12/04/16

Nxtera Ltd, a leader in the design and delivery of automated compliance assurance software solutions to the financial, call centre and media markets, introduces its new Nxtera automation Suite –  NauS – placing in the hands of customers a leading edge solution to manage their service assets required to meet the ever growing demands of regulatory, legal and business compliance. NauS uses a combination of active and passive test techniques to ensure that key regulated services such as voice recording are fully operational at the start of the day, and continue to function flawlessly throughout the day.

The NauS platform delivers streamlined deployments of Nxtera Proof, Parity, Reflect and Retrieve products as well as an advanced systems architecture to connect the dots between compliance services and the business users of voice, video and data services via a new “Asset Aware” model.  This new Asset Aware platform captures information from the customer environment, such as multiple user attributes, and stores the data securely as a single user model that will be validated before testing and updated after test completion. The relationships between the users, assets and the metrics produced by the test results create a profile that is understood by the system for future tests, and can be easily exported to a dashboard to create user analytics. The NauS platform automatically recovers in-process tests that are interrupted due to communication failure and continues them through completion, saving the time and effort of having to repeat tests.

 

As regulations such as MiFID II and Dodd-Frank continue to evolve, more organisations recognize the need to implement additional assurances that the technologies and services they support are performing correctly and, as importantly, the business processes and user behaviours are properly aligned to avoid potential reputational damage and financial penalties associated with non-compliance.

 

Nxtera developed the NauS platform in response to customer requirements to gain further insight into the organizational impact of compliance.  David Adcock, Nxtera Ltd CTO states “We listened to our customers who wanted to understand the impact of fault conditions to their communications and recording services and improve compliance oversight across their organizations holistically.”

 

Andrew Lamb, founder and Managing Director of Nxtera Ltd adds “Nxtera was founded on providing customers with software solutions that help them meet their compliance requirements whilst optimizing costs.  We continue to invest in our product portfolio and support systems to address the most important issues facing the markets we serve. NauS is the next step in our evolution towards user specific services.”

 

The new platform is the next generation of Nxtera’s compliance software platform, launched in 2010. Delivered in early March, NauS is deployed in several customer sites.

About Nxtera

Nxtera specializes in the development and delivery of software based active testing and monitoring. In its 10 year history the company has built a leading reputation of delivering quality automated business focused solutions based on extensive industry knowledge, and understanding of customer challenges and the underlying business and operational support systems.  Nxtera core products Proof, Parity, Reflect and Retrieve are used by financial, call centre and media customers globally to provide governance over tens of millions of recorded transactions annually.  Nxtera is headquartered in Hampshire, UK with direct presence in London and New York and a network of strategic partnerships worldwide.  For more information, visit www.nxtera.com.

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