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“Market Communications” and “Nxtera” Provide Compliance Without Compromise

Posted 11/10/17

Market Communications, a leader in supporting mission critical technology solutions for the worlds’ most demanding environments with a comprehensive service offering, and Nxtera Ltd, a recognised leader in the design and delivery of automated compliance assurance software solutions to the financial services and call centre markets, have formed a strategic partnership to empower financial firms of all sizes with practical compliance management solutions that provide the control and transparency required to satisfy regulatory mandates for voice communications.

Market Communications is a full-service partner for financial firms who are subject to Dodd-Frank and MIFID II regulatory compliance regimes.  Market Communications services enable firms to lengthen the useful life of their existing trader voice platforms, thereby allowing them to make new technology decisions within a timeline that fits the business requirements.  In partnership with Nxtera, Market Communications now extends its service to include automated compliance management to safeguard the trader voice environment – PBX, Trading System, Connectivity, Recording Platform and Archive – resulting in accurate and timely trade reconstruction as well as valuable business analytics to support regulatory requirements.

The Nxtera software automates daily testing and monitoring of voice services, confirms recording is fully operational with acceptable audio quality via walk-the-floor testing, verifies all transactions are recorded and retained to policy, and extracts recordings from any platform for playback or analysis, all from a highly resilient core platform. The solution operates seamlessly across IP-enabled technologies, providing a service view across the entire ecosystem and provides additional discovery and validation when changes are made or new products are added to the environment.  Nxtera’s compliance suite is underpinned by Market Communications expert trader voice engineering support to provide both on premises deployments as well as a cloud based offering suitable for businesses that are subject to regulations, but lack the internal infrastructure to assure compliance. 

Market Communications has been providing services to help customers manage their trader voice environments since 1998”, said Jim Schlenk, president and founder of Market Communications.  “We are committed to helping our customers adhere to increasingly complex and stringent regulations with Nxtera.

Andrew Lamb, Managing Director and founder of Nxtera added, “We are thrilled to be part of the Market Communications strategic partnership program.  They are trusted guardians of many of the world’s most prestigious investment firms and we are confident the combination of our compliance suite with their service offering enables financial firms to comply with regulations with their current trader voice platforms cost effectively and supports future technology migrations.”

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