Element Management & Critical Alerting
Hardware layer monitoring is essential to ensure that every critical server, switch and router is running within its environmental thresholds. Outages can occur at critical times, or in the middle of the night. Proactively monitoring critical elements can help reduce the frequency of these problems, while critical alerting can let you know when a problem has occurred, or sometimes before it occurs. 

Castle Rock SNMPC 7.1 

• Monitor servers, switches, and routers
• Monitor availability, environmentals and thresholds

Critical Alerting 

• Case management using ITIL methodologies
• Email Alerting
• Top Priority SMS alerts sent to mobile phones
• Web Portal to ticket system 

Proactive Reporting

• Capacity planning reports
• Performance forecasting

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