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By Email: Info@nxtera.com
By Phone: +44 0845 053 3410

  

 

       
 
Telecommunications
Nxtera has extensive experience in the Telco sector, and is well placed to offer consultancy, fixed price solutions, outsourcing and Operational Support Systems.
Telecommunication Challenges
The introduction of next generation converged IP services by fixed plant operators creates a new set of challenges:
  • Managing newly deployed core and edge technologies, such as Ethernet and MPLS, as evolutionary steps towards IMS architectures.
  • High bandwidth triple and quad-play services
  • Monitoring the impact new and bundled services have on the infrastructure .
  • Tracking high value “VIP” customer activity and quality of experience
  • Assuring availability and responsiveness of IP-based content delivery
  • Troubleshooting and isolating degradations in a connectionless environment

Mobile operators moving to 3G and beyond also face significant operational challenges

Nxtera offer solutions that collect and analyze network and application/service performance information to provide the KPI-to-Flow-to-Packet details necessary to minimize MTTR and plan for growth based on precise traffic data.
Delivery assurance for the new kinds of services telecom companies are launching today is one of their biggest challenges. IP-based traffic across high speed networks is new and complicated. When these networks fail, the impact on revenue, public reputation and customer loyalty can be substantial. As high-value, revenue impacting services are introduced and used, cable operators need to adopt network-wide, IP-centric, packet flow-based proactive performance assurance capabilities. The requirements are complex and include:
Operators need the ability spot trends in both service use and overall traffic volume for proactively identifying poor performance in parts of the network, particular services or for capacity planning
Provide early warning analysis to uncover real-time, key performance indicators (KPIs) with contextual drill downs into historical network and service performance flow trends that leverage a flexible and collaborative workflow from which to manage the service delivery environment
  •  Managing new infrastructure technologies, such as MPLS in the core
  • Understanding data services quality and growth, so customer experience can be protected and churn kept to a minimum
  • Tracking and optimizing service quality for high value business customers
  • Troubleshooting and isolating data service degradations
  

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